Our Helpline: your dedicated partner to simplify VAT and Customs processes

Navigating VAT and Customs obligations can quickly become a challenge for companies engaged in international business. With our VAT and Customs Helpline service, you are no longer alone in facing these challenges. We provide you with tailored expertise and fast assistance to meet your specific needs.

Why use our Helpline?  

A single subscription for VAT and Customs: Our know-how and operational expertise in VAT and Customs allow us to offer a single subscription for all your VAT and Customs issues.

Convertible minutes : Haven’t used your full helpline credit? You can convert it into training or a one-time review of VAT declarations.

Priority handling : Our subscription clients benefit from priority handling of their inquiries by our team.

Examples of VAT issues we handle

– Conditions for implementing VAT exemptions  

– Place of taxation for supply of services or goods deliveries  

– Confirmation of applicable VAT rates  

– Confirmation of VAT mentions required on invoices  

– Associated declarative obligations: EC Sales List, INTRASTAT (EMEBI)  

– Where and how to declare operations: VAT declaration in the country of establishment, EU OSS, Non-EU OSS, IOSS, and foreign VAT registration requirements  

– Mapping of your flows  

Examples of Customs issues we handle

– Assistance with tariff classification (Customs code), determination of Customs origin (preferential/non-preferential), and Customs valuation of products  

– Support in identifying regulatory and normative constraints for the relevant products  

– Securing and optimizing extra-EU triangular operations (cross-trade) (cross-trade) 

– Customs declarations review and control  

– Guidance in establishing the required procedures and standard operating procedures for managing customs risk and conducting customs clearance operations  

– Securing the relationship between the company and its Customs Representative (mandate, contract, operational procedures, reporting)  

– Assistance in implementing a simplified customs clearance procedure tailored to the company’s flows and obtaining required customs authorizations adaptée aux flux de l’entreprise et dans l’obtention des autorisations en douanes requises 

– Support in obtaining and maintaining the Authorized Economic Operator (AEO) status 

– Audit of the company’s customs operations to identify areas for securing and optimizing international flows 

– Advice on the use of Incoterms